Learn about the nature and dynamics of conflict in workplace.
Learn how conflict can lead to growth and create synergy.
Build your own tailor-made toolbox in identifying, investigating, and dealing with workplace conflict.
Grow with confidence.
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The dynamics and nature of conflict
How to detect/identify conflict
Where to expect conflict
How conflict grows and escalates
How to deal with a conflict situation
Relationship between Management and Conflict
Conflict, disagreements, instability, and growth
Agreements, certainty, and stagnation
Different types of workplace conflicts
Supervisory skills to manage through conflict
Leadership skill to utilize creative conflict
Difficult conflict situations
Minimize risks, optimize synergy
Role playing practices of workplace conflict
Group discussions and analysis of the problem
Open session for questions and answers
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Dispute Resolution, Mediation, and Cybernetics
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