What We Know...
- Conflict is a naturally occurring phenomenon for human beings
- People do not get involved in conflict situations unless they have some stake in the relationship or outcome or both
- One can never truly resolve conflict, one can only manage conflict
- The costs of unmanaged conflict can be high, but the gains from using differences creatively can also be great
- Conflict can either be productive or destructive
What Is Conflict?
Conflict is a disagreement between two or more parties who perceive they have incompatible concerns. At least one party sees the other as blocking progress towards his/her goals.
Conflict may rise from different sources which include:
- Communication Problems
- Structural Design
- Personal Differences
In order to effectively manage the conflict one may take several steps:
- Know yourself
- What is your conflict management style
- Understand the process of Conflict
- Components of a Conflict situation
- Psychological aspects
- Communication
Mastering The Art of Conflict Management will enable you to lead your way through a world of conflicts, and thus, enables you to Define and Achieve your Success.
We offer different Courses and Workshops to empower you with The Art of Conflict Management. It is not important in what level of organisation you work. The workshops will be tailor made to address your specific needs and requirements in your day to day life.
The focus of the workshops are to establish and develop the knowledge and skiills of Conflict Management.
Workshops:
- The Art of Conflict Management
- Develop a Conflict Positive Organisation
- Team Management Through Positive Conflict
- Managing and Leading the Change in Organisations